What Our Customers Have to Say...
To whom it may concern:
1. A Great big Texas sized thanks for having Trent. He is your #1 Frontline Customer Service Representative. He is a people friendly, customer oriented, and follow through kind of guy. I hope you realize how important that is.
2. Thank you to Best Homes for stepping up to the plate and taking care of the Johnson County SUD issue concerning inspections of our water. That was a shocking slap in the face and your willingness to take charge and do the right thing is impressive.
The Gillums: Cooper Valley
Hello Dan,
I'm in my second Best Home. I was just reminded again today when some of your people came out and handled a problem that I had in such a nice courteous way and prompt. Just wanted to say this is another reason I buy Best Homes. I thank you very much.
Roger Walker
To Whom it May Concern:
Just a quick note to let you know how Happy we are with Best Homes and Angela Tucker. We are very happy with our new home, and could not have had a better expierience. For the record Angela Tucker was wonderful, she worked with us so hard and it would have been impossible without her. She is a great asset to your company. Thank all of you for helping make all of this possible. We Love our new home.
Sincerely,
Nathan & Tina Thompson
"I want to let you know how pleased I am with the house and yard. Thanks for all you've done. I am glad we chose Best Homes to build our new home!"
Shirley Walker, Best Homes Buyer
Just a quick note to tell let you know how much we love our home now that we are finally settled in. We purchased one of the first home that you sold in the Stonebrook addition and left it in your hands since we were still living in the D.C. area. The confidence and expertise that were demonstrated at our initial meeting were enough to sell us on Best Homes since the model was not yet completed! Though many many phone calls to our salesman and about 5 flights from DC to check out the various stages of our home building were were able to have Best Homes build the home that we had wanted for our retirement home.
Your company representatives were the most outstanding professionals that give you what they say they will not like other builders we had dealt with in the past even though we were 1,600 miles away and could of easily brushed us off.
Now that we have settled in they still continue to service all of the little quirks that the house has with a minimum of calls. Our customer service Manager is a very prompt and professional representative that in spite of his young age he always takes care of the situations in an expedient manner and style.
Thanks to all the Best Homes Personnel for making our retirement home also our dream home!
Sincerely yours, Al & Ninfa DePalma
Dan,
Thank you so much for meeting with John and I and working out a way to get into a new home. We prayed so hard to get in the right place and kept getting the feeling to come back to this area. We love our new house and can't wait to move in. Thank you! What a nice Christmas we'll have this year!
Kim and John Sharp & Family
Tricia,
"...We also want to tell you and the Best Homes gang how much we have enjoyed our experience in building our beautiful home. We thank you for your help and cooperation in making it a lot of fun..."
Sut and Carol Pittman
Dear Dan,
I wanted to sit down and write you a letter telling you abut my new home buying experience with your company. My husband and I were both very pleased with the quality and professionalism of your staff and everyone involved in our experience with Best Homes.
I hope that you will continue to do well in your new phases and wish you the best in your future sales. Deborah Moses was absolutely wonderful to us. Her patience, knowledge and great spirit are what kept us together while going through very tough times while trying to get approved for this home. We both knew that our deal would not be an especially easy one, but she kept our faith alive and our spirits up at times when we thought we should just give up. With the great success that Best Homes is having right now, it's obvious that you must have other sales reps that also posses this same quality. I also wanted to compliment Deborah on her tactfulness and prompt return of all my phone calls, questions and concerns.
The quality of your homes are indeed the best in our area. We looked at several builders' houses and were not impressed the slightest after already viewing a Best Home. We are truly glad that we chose a Best Home.
Sincerely, Nickie and Tim Isbell